Privacy Policy
Effective date: March 1, 2026
Introduction
BaseQR.ai ("Company," "we," "us," or "our") is committed to protecting your privacy and handling your information responsibly. This Privacy Policy describes how we collect, use, disclose, and protect information when you access or use the BaseQR.ai platform, website, and related services (collectively, the "Services"). BaseQR.ai is a product and subsidiary of BaseMonkeys LLC. By using the Services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information in the following categories: a. Account and Business Information • Name, email address, company name, and contact details • Billing and payment information (processed via third-party providers) • Account credentials and preferences b. QR Code and Campaign Data • QR code configurations • Destination URLs and routing rules • Campaign structure and metadata c. Usage and Analytics Data When QR codes are scanned or Services are used, we may collect: • Timestamp of scan • Approximate location (e.g., city, region, country) • Device type, operating system, and browser • Referrer or source data (where available) d. Technical Data • IP address • Log files and system activity • Device identifiers and usage patterns e. Support and Communication Data • Messages, support requests, and feedback submitted to us
How We Use Information
We use collected information to: • Provide, operate, and maintain the Services • Enable QR code routing and dynamic destination updates • Generate analytics and reporting insights • Process transactions and manage subscriptions • Respond to inquiries and provide customer support • Improve performance, reliability, and user experience • Detect, prevent, and address security or fraud issues • Comply with legal obligations
Data Ownership and Responsibility
You retain ownership of: • Your QR codes • Your content and destination URLs • Your campaign data You are responsible for ensuring that your use of the Services complies with applicable privacy laws, including providing any required notices to end users who interact with your QR codes.
Sharing of Information
We do not sell your personal information. We may share information with: a. Service Providers Third-party vendors that support our operations, including: • Cloud hosting providers (e.g., AWS or equivalent) • Payment processors (e.g., Stripe) • Analytics and infrastructure tools b. Legal and Compliance If required to: • Comply with applicable laws or regulations • Respond to lawful requests from authorities • Protect rights, safety, or property c. Business Transfers In connection with a merger, acquisition, or sale of assets
Data Retention
We retain information for as long as necessary to: • Provide the Services • Comply with legal obligations • Resolve disputes and enforce agreements Upon account termination: • Data may be retained for a limited period and then deleted • Certain data may be retained for compliance, security, or audit purposes
Security
We implement commercially reasonable administrative, technical, and organizational measures to protect information. However, no system is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We may use cookies and similar technologies to: • Maintain session functionality • Analyze usage patterns • Improve performance You can control cookies through your browser settings.
International Use
The Services are operated in the United States. If you access the Services from outside the U.S., you acknowledge that your information may be transferred to and processed in the United States.
Your Rights
Depending on your location, you may have rights to: • Access your personal data • Request correction or deletion • Object to or restrict processing To exercise these rights, contact us through available channels within the platform or website.
Children's Privacy
The Services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated policy.
Contact
BaseQR.ai A subsidiary of BaseMonkeys LLC Raleigh, North Carolina